Privacy Policy – SMS Communications
Sprinkler Surgeon
Effective Date: 3/1/2026
Public Access
This Privacy Policy is publicly accessible on the Sprinkler Surgeon website and is available to all consumers and vendors.
Information We Collect
Sprinkler Surgeon collects personal information, including name, address, email address, and mobile phone number, when voluntarily provided through our website forms, service agreements, phone calls, or other customer interactions.
How We Use Your Information
We use collected information to:
- Schedule and perform services
- Send service notifications
- Provide appointment reminders
Information Sharing & Data Usage
Sprinkler Surgeon does not sell, rent, trade, or share personal information with third parties for marketing or promotional purposes.
Mobile information, including text messaging originator opt-in data and consent, will not be shared with third parties for marketing purposes.
We may share personal information with trusted service providers who assist in operating our business, including customer relationship management systems, billing processors, delivery coordination services, and SMS delivery platforms.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
These service providers are contractually obligated to safeguard your information and may only use it to provide services on our behalf.
SMS Messaging Program
By providing your mobile phone number and opting in, you consent to receive SMS messages from Sprinkler Surgeon for the following purposes:
- Schedule and perform services
- Send service notifications
- Provide appointment reminders
Message Frequency
Message frequency varies based on your service activity and interaction with us. Customers may receive:
- Up to 3 messages per scheduled service
- Delivery-related notifications as needed
- Additional account-related messages as necessary
Opt-In & Opt-Out
Customers may opt in to receive SMS messages through website forms, service agreements, or verbal consent.
You may use the following commands at any time:
- START – Opt in to receive messages
- STOP or CANCEL – Opt out of future messages
- HELP – Receive assistance
After sending STOP or CANCEL, you will receive confirmation of your opt-out and will no longer receive SMS messages unless you re-subscribe.
Messaging & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Charges are billed by and payable to your mobile service provider.